KPA Foothills Missed Appointment Policy
Our office has a policy on missed appointments. We understand that inadvertently missing appointments can sometimes happen. However, we must consider how these missed appointments impact the ability of other patients to make appointments. Missed appointments often delay or prevent other patients from receiving timely care. To be fair to all of our patients, the following policy is in place:
- Please call at least 24 hours in advance to cancel. Appointments that are canceled within an hour of your scheduled appointment time are considered a missed appointment.
- Patients should arrive no later than 10 minutes after their scheduled appointment time. If patients are more than 10 minutes late, the appointment will still be considered missed but every effort will be made to reschedule.
- All missed appointments will result in a reminder text notifying you of the missed appointment. A second missed appointment will result in a mailed letter restating the policy. The third missed appointment, within one year, will lead to a letter of dismissal from the practice. All missed appointments are cumulative within a family.
We understand everyone has emergencies that necessitate missing appointments. Our goal is to accommodate all patients but a pattern of recurrent missed visits prevents other patients from seeing their physician in a timely manner. Please feel free to call our office with questions.
KPA Clinch and Cross Park Missed Appointment Policy
Our office has a policy regarding missed appointments. We do realize that inadvertently missing appointments can sometimes happen. However missed appointments often delay or prevent other patients from receiving timely care. For this reason our policy is as follows:
- Please call at least 24 hours in advance to cancel. Appointments that are canceled within an hour of your scheduled appointment time are considered a missed appointment.
- Please arrive on time. If you are more than 15 minutes late for an appointment you may be asked to reschedule.
- All missed appointments may be charged a $35.00 no show fee when applicable. A second missed appointment in the same year may result in dismissal from our practice.
All missed appointments are cumulative per family. Please feel free to call our office if you have any questions.
KPA Farragut and Weisgarber Missed Appointment Policy
Our office has a policy on missed appointments. We understand that inadvertently missing appointments can sometimes happen. However, we must consider how these missed appointments impact the ability of other patients to make appointments. Missed appointments often delay or prevent their patients from receiving timely care. To be fair to all of our patients, the following policy is in place:
- Please call to cancel an appointment at least 24 hours in advance. Calling to cancel within an hour of the appointment time will automatically be considered missed.
- Patients should arrive no later than 10 minutes after their scheduled appointment time. If patients are more than 10 minutes late, the appointment will be considered missed but every effort will be made to reschedule.
- ALL missed appointments will result in a reminder text notifying you of the missed appointment. A second missed appointment will result in a mailed letter restating the policy with a $35 no show fee. The third missed appointment, within one year, will lead to a letter of dismissal from the practice. All missed appointments are cumulative within a family.
We understand everyone has emergencies that necessitate missing appointments. Our goal is to accommodate all patients but a pattern of recurrent missed visits prevents other patients from seeing their physician in a timely manner. Please feel free to call our office with questions.